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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Image Quality Kit Information: What it is and How to Get it
The Image Quality Kit has been developed by Xerox to help you identify image quality defects, such as lines, streaks, marks, spots, caused by a specific replaceable units (CRU) or SmartKit. Your service representative (technician) is responsible for distributing the Image Quality Kit and providing training. more...
- Documents Jam in the Document Handler Area
Documents Jam in the Document Handler Area . Open the Document Handler Cover, and then remove the jammed document. Feed a Folded Paper Through the Document Handler to Clear the Document Jam . more...
- How To Replace the Waste Toner (Dry Ink) Container
Place a few sheets of paper on the floor, in front of the Front Cover on the machine, before replacing the Waste Toner Container. Remove the new Waste Toner Container, the orange vinyl cap, and the cleaning rod from the box. Grasp the center section of the Waste Toner container, and pull the container out until it stops. more...
- How To Replace the Appropriate Drum Cartridge(s)
Pull down on the release handle to unlock the Drum Cartridge lock and access the four cartridges. Rest the new Drum Cartridge along with its black plastic protective shield in the cartridge slot. Hold the Drum Cartridge shield and push the cartridge into the machine using the light orange tab. more...
- Fault Code 007-119: Paper Jam in Trays 1, 2, 3, and 4
Fault Code 007-119: Paper Jam in Trays 1, 2, 3, and 4 . Clear the Paper Jam in Paper Trays 1, 2, 3, and 4 . Pull out the paper tray where the paper jam occurred. more...
- How To Access CentreWare Internet Services (CWIS)
The printer must be configured with an IP address before the Internet Services can be accessed. Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. NOTE: If the window fails to display, enter the IP address followed by /prop. more...
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